Test-to-Fly Services

Guests scheduled to travel to Hawai’i for vacation are required by state law to have a negative COVID-19 test in-hand before their flight.

Four Seasons Resort Maui has chosen DHMD in Washington State as a trusted provider of COVID-19 tests for travelers out of Seattle.

How It Works

1

Book an Appointment using our scheduling form here on the website.

2

Register in our results system – you will be redirected after your booking is completed. 

This must be completed before your test.

3

Sign in at your chosen testing location approximately 5-15 minutes before your appointment time.

Register your trip at travel.hawaii.gov & upload your negative test result(s) for ease of entry at the airport in Hawaii.

COVID-19 Test

Available at SEA or Southcenter DoubleTree Inn & Suites
$ 250 per test
  • Adults & Kids (All Ages)
  • PCR Swab (Needle-Free)
  • At/Near SEA Airport
  • Same & Next-Day Results Available

For executive travelers

Testing Concierge Service

We’re here to accommodate your schedule. You may book a mobile clinician for testing at your commercial space.

Book Here

Concierge Request

If you need an appointment outside of our usual business hour, or at your workplace, our concierge services may be an ideal fit.

Please contact our team with the form below to coordinate your appointment.

FAQs

What’s the testing process?

Test-to-Fly:

First you will need to visit our bookings page, which can be found here: Test-To-Fly Booking

Once the testing appointments are scheduled, you will receive an email with a link to fill out the online consent and questionnaire. You will be asked if you have any current symptoms or recent exposure to someone with possible COVID-19. If you have symptoms, you should not test and should seek medical care. You will be asked to provide demographic information and answer some questions including your travel history in the past 60 days. This information will help with contact tracing efforts  if you or your party have a positive result.

It is very important your name matches your identification exactly.

On the testing day, your ID will be verified and our medical staff will assist you with obtaining the nasal swab specimen. These will be sent to one of our partner laboratories for processing.

Test-to-Work:

Our testing process is highly adaptable to the needs of our commercial and remote clients. Please visit our Test-to-work page to learn more about how we can best serve your organization.

Do you accept insurance?

We are not accepting or billing insurance for payment of any kind. 

The Washington State Office of the Insurance Commissioner FAQ states that insurance will cover testing and treatment for medically-necessary services, while our testing is meant to serve people looking for asymptomatic and travel testing. Travelers may contact their insurance company to find out whether they can be reimbursed for travel testing. We provide proof of payment receipt at the time of the test.

 

Please see the following links for more information:

Washington State Office of the Insurance Commissioner

 

 

How long does it take to get results?

We provide next day results from our high throughput partner laboratories.

Next Day results will be processed and posted by or before midnight the following day.

There are no guarantees or refunds for turnaround times due to processing lab delays.

What is next for COVID-19 testing at SEA?

Discovery Health MD is anticipating providing point of care rapid testing soon, but we do not yet have a starting date for this testing option. You can find your results on Discovery Health MD’s easy-to-use online portal, including a downloadable PDF for use at various state and international entry points. Please contact Discovery Health MD directly if you are traveling to a country that requires completion of a specific form. The Port will issue a competitive solicitation for a testing vendor who can offer COVID-19 testing services beyond this pilot in 2021.

IMPORTANT INFORMATION REGARDING STATE OF HAWAI’I APPROVAL OF RESULT FORMATS

Please note that Discovery Health MD has been approved as a trusted testing partner for Hawai’i. Our partner labs have not directly received approval, but if you test through us, those lab results have been approved by the State of Hawai’i.

Your lab results may have only the name of the laboratory where the specimen was processed. Even though the results may not explicitly name Discovery Health MD, these result formats have been approved by and are being accepted by the State of Hawai’i.

Our partner labs results portal may state that they are not an approved partner. If you have tested through Discovery Health MD, your test results have been approved by the State of Hawai’i.

The State of Hawai’i has stated that they will contact us if there are questions or concerns about the results tested through Discovery Health MD and have our direct contact information available. Upon your arrival to Hawai’i, an airport representative will be able to manually verify that your result is from us and that we are in fact on the list of Trusted Testing Partners.

Who can be tested at SEA?

Testing is for ticketed passengers up to 72 hours prior to travel. This includes those departing, connecting, or arriving at SEA. We test all ages.

What’s the cost?

It is $250 for each next-day COVID-19 PCR lab test.

We accept all major debit and credit.

We apologize as we cannot accept cash at this time.

Where is this inside the airport?

Testing will occur in the central auditorium at SEA, located pre-security, on the mezzanine level above ticketing and the security checkpoints near Door 21.

What’s the SEA testing process?

Step 1. Book your appointment:

Visit Discovery Health MD’s bookings page.

 

Step 2. Provide your medical background:

Once your testing appointment(s) have been scheduled, you’ll receive a confirmation email with a link to fill out the online consent and questionnaire. You’ll be asked if you have any current symptoms or possible recent exposure to someone with COVID-19. If you have symptoms, you should not test and should seek medical care. You will be asked to provide demographic information. This information will help with contact tracing efforts if you or anyone in your party have a positive result.

 

Step 3. Test at the airport:

At your assigned testing appointment, please bring a proper form of identification. Your name must match your legal form of identification exactly for your ID to be verified. Medical staff will assist you with obtaining the nasal swab specimen. These will be sent to one of the partner laboratories for processing.

How do I get my results?

Upon booking, make sure to register on our DHMD results portal. On the day of the test, before your sample is collected, you’ll receive a notecard with a QR code that will direct you back to Discovery Health MD’s results portal where you will view your Determination Letter in digital PDF format.

What do I do if I test positive?

If you test positive, please contact your doctor. You will be contacted by a member of Discovery Health MD medical staff and advised to self-isolate for at least 10 days. Additionally, your information will be provided to the appropriate Public Health jurisdiction and the CDC. You will be asked to notify your close contacts for 48 hours prior to the positive test or development of symptoms and request that they self-quarantine for 14 days. If you have tested positive in the prior 90 days, the state of Hawaii has information on their website on how to submit information for travel in lieu of taking another test. Please do not come in if you have tested positive for the risk of exposing other individuals.

What do I do if I test negative?

You can find your results on Discovery Health MD’s easy-to-use online portal, including a downloadable PDF for use at various state and international entry points.

How are physical distancing and other health and safety updates enforced?

You must wear a mask and stay at least six feet away from people outside your immediate travel party. All staff will be in the appropriate PPE and adhere to strict distancing and hygiene protocols. Please let Discovery Health MD know if you are traveling with someone who may need assistance with adhering to these measures. If you have tested positive, please do not come in to be tested, we advise contacting your doctor.

How do I reschedule or cancel and appointment?

We understand travel plans change and we are in an unprecedented time of uncertainty. You may log into your Acuity account to book, canceled, or reschedule any appointments 24 hours prior to your test. If you are unable to edit your booking, please call 206-333-0595.

Where are you located and what are your hours?

We operate 7 days a week. You may plan to expect results on weekends and holidays.

Double Tree Inn: 8am – 3:00pm

16500 Southcenter Pkwy, Seattle, WA 98188

Seattle-Tacoma International Airport: 7am – 2:00Pm

17801 International Blvd, Seattle, WA 98158

 

HOLIDAY HOURS:

12/25: 1:00-3:00pm

01/01: 1:00-3:00pm

How do I get my results?

Test-To-Fly:

Before your sample is collected, you will receive a notecard with a QR code that will direct you to our DHMD results portal.

We expect to have your results by or before midnight the following day after your appointment. Historically, our results come in the early evening, but we cannot make any guarantees. 

Commercial Clients:

Test results will be sent to employers and Discovery Health MD. Employees should contact their employer to get a copy of their results.

Can just anyone get tested?

Test-to-Fly:

No, our Test-to-Fly program is only available to individuals traveling through airports in the Seattle-Tacoma area. We do offer testing to our neighbors in Canada traveling through airports in the Seattle-Tacoma area as well.

Test-to-Work:

We have a robust protocol and risk management program, designed specifically for your organization’s needs. Please follow this link to learn more: Test-to-Work

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DHMD is recognized as a Trusted Testing Partner for the State of Hawaii