Guests scheduled to travel to Hawai’i for vacation are required by state law to have a negative COVID-19 test in-hand before their flight.
Four Seasons Resort Hualalai has chosen DHMD in Washington State as a trusted provider of COVID-19 tests for travelers out of Seattle.
Register in our results system – you will be redirected after your booking is completed.
This must be completed before your test.
Sign in at your chosen testing location approximately 5-15 minutes before your appointment time.
Register your trip at travel.hawaii.gov & upload your negative test result(s) for ease of entry at the airport in Hawaii.
We’re here to accommodate your schedule. You may book a mobile clinician for testing at your commercial space.
Notes:
If you need an appointment outside of our usual business hour, or at your workplace, our concierge services may be an ideal fit.
Please contact our team with the form below to coordinate your appointment.
Our office email is monitored Mon-Friday 8 am – 5 pm and monitored on weekends 9 am -5 pm for any result or time-sensitive issue.
Email: [email protected] [email protected]
Phone:
*We return calls in the order they are received. Please leave a message and we will get back to you as soon as we can.
You can access your results by visiting our website www.Discoveryhealthmd.com and go to the upper right-hand corner where you will see an option to select ‘Client Portals’. Please click this button and then choose the appropriate portal method on the following page. Kindly note, emails can be duplicated for family usage, however, each individual tested will need an unique username to match with their results.
If you are having trouble logging in, please try resetting your password. If issues continue, please email [email protected]
We provide results from our high throughput partner laboratories.
Next-Day results will be processed and posted by or before midnight the following day. Our Rapid testing options results within 50 mins or less depending on test type. Please see details HERE.
There are no guarantees or refunds for turnaround times due to processing lab delays
Please bring a valid, government-issued photo ID and practice social distancing. Masks are required on the premises.
Dependents under 18 will need a birth certificate or passport.
If unaccompanied by their guardian, the child will need written permission before testing.
Prior to your appointment, please set up an account HERE for your results. You will need to re-fill out the consent form within 24 hours of your testing appointment.
Please note that Discovery Health MD has been approved as a trusted testing partner for Hawai’i. Our partner labs have not directly received approval, but if you test through us, those lab results have been approved by the State of Hawai’i.
Your lab results may have only the name of the laboratory where the specimen was processed. Even though the results may not explicitly name Discovery Health MD, these result formats have been approved by and are being accepted by the State of Hawai’i.
Our partner labs results portal may state that they are not an approved partner. If you have tested through Discovery Health MD, your test results have been approved by the State of Hawai’i.
The State of Hawai’i has stated that they will contact us if there are questions or concerns about the results tested through Discovery Health MD and have our direct contact information available. Upon your arrival to Hawai’i, an airport representative will be able to manually verify that your result is from us and that we are in fact on the list of Trusted Testing Partners.
Click Here for Current Information
For all public and travel testing, we offer options at the locations below.
SeaTac, Office:
Rapid options, Next Day
18400 International Blvd, SeaTac WA 98188
https://goo.gl/maps/2Z4JpuJQNXofSPJT8
Hampton Inn, Bellevue:
Lab-based and rapid options are available
11405 NE 2nd Place Bellevue, WA 98004
https://goo.gl/maps/qy8pcHfLtpguD8AYA
Capitol Hill, Seattle:
Lab-based only and rapid options available.
1205 E Pike St #1a, Seattle, WA 98122
https://goo.gl/maps/evecQJ8gCisS4YEx7
Fisherman’s Terminal, Seattle:
All testing available: Rapid options, Next Day
1719 West Nickerson Street, Seattle, WA 98119
https://goo.gl/maps/fS8EPXfBirNz7k8D8
Tacoma Office, Fife:
All testing available: Rapid options, Next Day
3077 20th St E, Suite C, Fife, WA 98424
https://goo.gl/maps/n1XMKPmu9SMY6k7o9
Test-To-Fly:
Before your sample is collected, you will receive a notecard with a QR code that will direct you to our DHMD Results Portal. This can also be found on our website in the upper right-hand corner.
Next-Day test results by or before midnight the following day after your appointment.
Our Rapid options will results within 50 mins or less depending on test type.
Commercial Clients:
Test results will be sent to employers and Discovery Health MD. Employees should contact their employer to get a copy of their results.
Please reference your results document to see which lab your test was sent to. If you have questions, please reach out to [email protected].
Atlas Genomics Licenses and Accreditations
DHMD Capitol Hill CLIA Certificate
DHMD Bellevue CLIA Certificate
DHMD Tacoma/Fife CLIA Certificate
Worksite Labs CLIA Certificate ** Discontinued 5/15
We have no age minimum for testing. We test all ages including infants. All our assays are acceptable to test with any age group. However, be aware that travel restrictions may dictate the age limit allowed for result acceptance. It is your responsibility to ensure you understand the requirements of your destination.
You will schedule any paperwork you need to be processed with the on-site testing administrators on the day you test. Please note that there is a $25 fee for the paperwork.
If your travel destination requires forms, documents, lists, signatures, or seal stamps to be filled out, you will be required to schedule a time with the on-site admin for you to come back. The administrators will discuss with you the best plan of action to match your travel plans and needs.
We cannot provide Fit To Fly documents.
Yes, we take walk-ins. However, we do take appointments and honor confirmed bookings before walk-ins. To cut any possible wait times, please book an appointment HERE.
Click Here for Current Information
We offer a variety of testing options. All of our tests are CLIA certified. Please check the requirements of your destination to choose the best testing option for your travels.
Before your sample is collected on the day of the test, you’ll receive a notecard with a QR code that will direct you back to Discovery Health MD’s results portal. Here is where you will view your Determination Letter in a digital PDF format. Our Determination Letter includes the following:
DHMD Letterhead and DHMD Address Lab destination and Lab Address CLIA Certificate number Client Name/DOB Supervising Clinician (Dr. Ann Jarris, MD) Sample collection date and time Results date and time Test name Collection method Result Additional information: (Passport #) Assay used and test fact sheet
You may also access the Results Portal via our website, Discoveryhealthmd.com by selecting ‘Portals’ in the upper right-hand corner of the page.
Yes. Bring your passport with you to your appointment. We can also add the passport number retroactively in person or through our Client Engagement team by emailing [email protected]
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You cannot add the passport without our assistance.
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NOTE: The name on your passport must match the name you test under.
Only one passport can be applied per sample.
Discovery Health MD is a trusted testing partner for flights to Hawaii as part of the deployment of Hawaii’s pre-travel testing program for inbound travelers. A negative test allows you to bypass Hawaii’s mandatory 14-day quarantine however you must collect your negative test results before flying.
Yes. We recommend staying in the area and having your phone on in the event we need to reach out for a retest.
You can find your results on Discovery Health MD’s easy-to-use online portal, including a downloadable PDF for use at various state and international entry points.
Test-to-Fly:
Yes, while our Test-to-Fly program geared toward individuals traveling through airports in the Seattle-Tacoma area we can accommodate testing for anyone at our dedicated sites. You do not need a transiting ticket to be tested.
Test-to-Work:
We have a robust protocol and risk management program, designed specifically for your organization’s needs. Please follow this link to learn more: Test-to-Work
You must wear a mask and stay at least six feet away from people outside your immediate travel party. All staff will be in the appropriate PPE and adhere to strict distancing and hygiene protocols. Please let Discovery Health MD know if you are traveling with someone who may need assistance with adhering to these measures. If you have tested positive, please do not come in to be tested, we advise contacting your doctor.
Test-to-Fly:
First you will need to visit our bookings page, which can be found here: Test-To-Fly Booking
Once the testing appointments are scheduled, you will receive an email with a link to fill out the online consent and questionnaire. You will be asked if you have any current symptoms or recent exposure to someone with possible COVID-19. If you have symptoms, you should not test and should seek medical care. You will be asked to provide demographic information and answer some questions including your travel history in the past 60 days. This information will help with contact tracing efforts if you or your party have a positive result.
It is very important your name matches your identification exactly.
On the testing day, your ID will be verified and our medical staff will assist you with obtaining the nasal swab specimen. These will be sent to one of our partner laboratories for processing.
Test-to-Work:
Our testing process is highly adaptable to the needs of our commercial and remote clients. Please visit our Test-to-work page to learn more about how we can best serve your organization.
Yes, we welcome our Canadian neighbors to be tested with us.
Please provide your US destination address or testing location address when booking and registering under the patient portal.
We are not accepting or billing insurance for payment of any kind.
The Washington State Office of the Insurance Commissioner FAQ states that insurance will cover testing and treatment for medically-necessary services, while our testing is meant to serve people looking for asymptomatic and travel testing. Travelers may contact their insurance company to find out whether they can be reimbursed for travel testing. Proof of payment receipt can be requested at the time of check in OR contact us at [email protected]
Washington State Office of the Insurance Commissioner
We understand travel plans change. You may log into your Acuity account to book, canceled, or reschedule any appointments 24 hours prior to your test. If you are unable to edit your booking, this means you are within the 24hr window.
Please call 206-333-0595 or email [email protected] and leave a Voice mail message regarding your appointment cancellation or rescheduling details.
Please review our Cancellation Policy for more details regarding cancellations. You can expect your refund within 5-7 business days. Rescheduling appointments are free of charge.
The cost for each test will be clearly defined in the booking process. Please refer to our booking system for the most current and relevant information.
We accept all major debit and credit.
We apologize as we cannot accept cash at this time.
We operate various testing options 7 days a week. You may plan to expect results on both weekends and holidays.
Testing:
SeaTac Office Address:
18400 Pacific Hwy S, SeaTac, WA 98188
Mon-Sun: 8:00am – 3:00pm
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Capitol Hill Address:
1205 E Pike St, Suite 1A, Seattle, WA 98122
Mon-Sun: 8:00 am – 3:00 pm
_______________
Hampton Inn Bellevue:
11405 NE 2nd Place Bellevue, WA 98004
Mon-Sun: 8:00am – 3:00pm
________________
Fisherman’s Terminal:
1719 West Nickerson Street, Seattle, WA 98119
Mon-Fri: 8:00 am – 3:00pm
________________
Tacoma Office:
3077 20th ST E, Suite C, Fife, WA 98424
Mon-Sun: 7:00am – 2:00 pm
_________________
Office:
Phone lines are monitored Mon-Friday 8 am-5 pm, Sat-Sun 8 am-5 pm. Messages will be responded to in the order that they are received.
*Hours may vary by location and season and availability. Our booking system via our website will show you the most current and relevant information.
Vaccines will not affect rapid antigen or molecular (PCR) tests.
We provide a variety of testing options.
Please check your country’s travel requirements closely.
You may have to comply with country requirements even if you are only transferring through that country.
If you have questions about the appropriate test, contact your airline or country’s consulate, our staff will not be able to advise you on the appropriate test required.
If you have questions about special documentation or specifics for your travels, please inquire via [email protected] and check the official CDC page for your destination details.